What do you do as a BA if users hate migrating to your new software?
Published in
3 min readOct 9, 2020
Not everyone is excited to move on to a new system
Let’s break a bubble. Not everyone wants to migrate to your fancy new software product/feature/platform/system. It’s true.
Why does this happen? — The users (assuming a B2B product) have been using the product over a long time. They are familiar with the ecosystem. They…